What the agent can do
An AI agent takes over the repetitive part of talking to customers: it replies instantly, at any hour, on the channels you already use.
- Answering enquiries: WhatsApp, web chat and email, 24/7.
- Booking appointments: The customer picks a free slot, the agent books and confirms it.
- Reminders: Automatic reminders before appointments, fewer no-shows.
- Taking orders: Collects all the details and passes you an order ready to process.
- Data entry: Enquiries and contacts land in your spreadsheet or CRM automatically.
- Quotes and follow-up: Sends the key information and follows up with customers who went quiet.